Volunteer Coordinator

Job Description:

• 35hours/week for up to 16 weeks
• Flexible start date on or after May 1, 2026POSITION

SUMMARY:

• The Volunteer Coordinator will be responsible for recruiting,training, and managing volunteers for non profit events at the Badlands Amphitheatre.
• Working closely with event planning teams, the Volunteer Coordinator ensures that all volunteer needs are met, and that volunteers have a positive and meaningful experience working with the organization while serving the Badlands Amphitheatre guests.

JOB REQUIREMENTS AND QUALIFICATIONS:

• ‍‍Experience in volunteer management and/or event planning
• Experience in thearts, culture, and tourism sector is an advantage
• University Degree or equivalent experience preferred
• Valid driver’s license
• Strong analytical and interpersonal skills, as well as consensus-building and communication skills for working with mixed teams of contractors, employees, sponsors, andvolunteers
• Excellent written communication skills with a keen sense of attention to detail
• Excellent verbal communication with an emphasis on clear communication
• Demonstrated time management skills in a deadline-oriented environment
• Comfortable in online environments and online meetings
• Experiencewith Google Suite and project management software (Teamwork) is an asset(training provided)

PRIORITIES:

• Manage volunteer recruitment, registration andscheduling
• Provide training to volunteers prior to the event in all areas
• Manage volunteers during the event, including assigning tasks, answering questions, and providing support as needed
• Work with contract employees who will be helping with Front-of-House guest services.
• Collect feedback from volunteers and make recommendations for improvements
• Maintain volunteer records and ensure that volunteers receive recognition for their contributions
• Collaborate with other staff members and volunteers to ensure that the eventruns smoothly and meets its goals
• Communicates with volunteers in a clear manner
• Complete event reporting after each event day
• Work with the Production Manager on event days as the Front-of-House Guest position
• Ensure serviceexcellence standards for guest experiences