The Drumheller and District Chamber of Commerce is seeking a Visitor Services Team Leader to join the Royal Tyrrell Museum of Palaeontology. The Visitor Services Team Leader will be responsible for accurately collecting admission and program fees,shift opening and end of shift reconciliation. This position will take a leadership role within the team to welcome, inform, and engage Museum visitors as well as assisting with resolution of any customer issues. The Team Leader will promote Museum services and respond to questions about the Museum and surrounding area. In addition, the Team Leader will assist with training and supervising staff including the oversight of daily performance of the team.
Qualifications:
- Secondary (high)school graduation certificate
- Cash handling experience, with responsibility of opening and closing a cash till
- Experience with point-of-sales systems
- Computer skills and willingness to learn new software applications
- Exceptional customer service skills
- Detail oriented with ability to problem solve
- Strong communication skills, both oral and written
- Leadership experience and ability to develop positive working relationships within a team
- Ability to work in a fast-paced professional environment
- Outgoing and friendly nature
Compensation:
- Minimum wage: $19.50/hour based on qualifications and experience
- Group Health Benefits Plan
- Group RSP Plan
Term: Full-time permanent, to start as soon as possible
Hours of work: Shifts as scheduled including weekend,evening, and general holidays
Application deadline: Consideration of applications will begin October 9,2024; however, the competition will remain open until a suitable candidate is found.
Forward résumé withcover letter to:
Heather Bitz, Executive Director
Drumheller and District Chamber of Commerce
Allqualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered.
We thank all candidates for their interest. Only individuals selected for interviews will be contacted.
