We're looking for an enthusiastic team member who can enhance visitors' experiences at the Badlands Historical Centre by sharing loca history and museum displays through guided tours and interactive activities.This role involves engaging with customers, upselling products, hosting family games, offering child-friendly activities, and providing directions to near by attractions.
Responsibilities also include maintaining cleanliness both inside and outside the museum, addressing concerns promptly, and recording messages in the communication book. Candidates should demonstrate teamwork, communication, digital skills, and leadership while staying proactive with research projects and daily tasks. Join us for a rewarding summer opportunity!
Job description details:
- Know the history of Drumheller anddisplays in the museum to enhance a visitors experience in Drumheller (be ableand ready to answer questions or give a guided tour)
- Engage with customers, offers to upsell,raffle tickets, gifts, come in and play a game…. etc. EX.. If they are touringthe museum offer a game to play as a family.
- Offer child activities, to do there ortake home.
- Be able to give directions to other local attractions
- Cleaning, ensure the museum floor is free of debris, cabinets are free of fingerprints, dust everywhere, washrooms are stocked and clean. Including toilets, sinks, mirrors, walls etc. Use daily checklist created.
- Front door area outside is clean of garbage, weeds, old leaves etc. It is everyone’s first look at our location and must be inviting.
- Notice problems, concerns, broken items please record and report immediately to Jocelyn Nixon unless it is her day off.Then immediate supervisor or board member in for that week. Safety for everyone is critical
- Record all messages or concerns in communication book
- Research projects…
- Keeping yourself busy… What will this look like for you?
Otherskills necessary for a successful summer:
- Teamwork - Teamwork refers to the skills needed to interact with other people. We often work with others in pairs and in small and large groups to coordinate tasks, share resources, plan, make decisions, negotiate, solve conflicts, and complete other activities that involve teamwork.
- Communication - Communication refers to the skills needed to exchange thoughts and information with other people.This exchange can happen orally by speaking, listening and using non-verbal cues, such as body language or in writing. At work, people use communication skills to talk to customers, discuss products with suppliers, explain work procedures to co-workers, participate in virtual sales meetings with clients, and other activities that involve verbal or written exchanges.
- Digital skills - Digital technology refers to the skills needed to understand and use digital systems, tools, and applications, and to process digital information. Use digital technology skills to input, access, analyze, organize, create, and communicate information and ideas using computers, software, point-of-sale equipment, email, podcasts, web applications, smart phones, and other digital devices.
- Leadership - refers to a number of skills, including communication, relationship building, the ability to delegate and traits such as honesty. At work, leadership skills are required when working in a team, demonstrating initiative, and taking responsibility for the completion of tasks that require multiple employees.
*** All successful applicants must be eligible for the Canada Summer Jobs program (between 15 and 30 years of age)***