Tim Hortons

Food Service Supervisor

Supervision

  • 5-10 people
  • Food service counter attendants and food preparers
  • Kitchen and food service helpers

Tasks

  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Education

Secondary (high) school graduation certificate

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

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