Live In RV Park Manager

Live In RV Park ManagerAbout Us

We are a welcoming RV park in the heart of Alberta, offering a comfortable and enjoyable experience for our guests year round. We are growing the camping experience with hydrotherapy (saunas, hot tubs, cold plunges) and unique glamping stays. We are looking for a dedicated and proactive live in RV Park Manager to oversee daily operations, keep the park well maintained, and provide excellent customer service to our guests.

Responsibilities

Guest Services

• Manage day to day operations of the RV park.
• Take and manage bookings through Hostaway and CampSpot.
• Monitor occupancy and manage reservations.
• Respond to guest inquiries and resolve issues promptly.
• Greet guests and provide a positive check in and check out experience.

Housekeeping Support

• Assist housekeepers with Airbnb unit turnovers as needed.
• Audit cleaning of all units, restrooms, showers, and cabins to keep standards high.
• Ensure reception and guest areas are cleaned and stocked daily by housekeeping staff.
• Address cleaning issues promptly.

Maintenance

• Drain RVs and assist guests with hookups.
• Maintain hot tubs and saunas, including water testing, chemical balancing, and cleaning.
• Supervise the upkeep of park facilities so they are safe and clean.
• Perform light maintenance tasks or coordinate with external contractors for repairs.

Staff Management

• Oversee a team of up to 3 staff members, including scheduling and task delegation.
• Track and submit employee hours.
• Provide training and guidance to maintain quality service standards.

Administrative Tasks

• Track park expenses and occupancy rates.
• Assist with marketing initiatives to attract new guests.
• Assist with event management and community events.
• Prepare reports on park performance and submit them to management.

Qualifications

• Prior experience in park management, hospitality, or a related field is preferred.
• Prior experience with CampSpot or Hostaway an asset.
• Strong organizational and leadership skills.
• Basic maintenance and handyman abilities.
• Excellent communication and customer service skills.
• Proficient in basic computer tasks such as managing reservations and email communication.

Benefits

• Competitive hourly wage of up to $20 to $23 per hour.
• Benefit package available after 90 days.
• Free RV stall provided. You must supply your own trailer and pay for your own electricity.
• Complimentary Wi-Fi access.
• Opportunity to earn bonuses based rental, event commission.

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