Reporting to the Store Manager, the Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales-driven in a fun team environment.
You will provide service quotes, process sales transactions, be a product and services expert, and more! You will apply strong communication skills that make customers feel welcome at our Stettler location.
Your positive mindset, sales & and organizational skills, willingness to be cross-trained, and customer-first approach, will make you stand out and be successful in this role.
Job Responsibilities
- Deliver excellent customer service and offer a positive first impression of the shop.
- Confidently provide product information to customers in a friendly manner.
- Provide pricing, recommend services and parts, and prepare and present customer quotations.
- Review work orders with technicians, present and discuss any additional work needed with customers.
- Book and order parts and tires needed for appointments.
- Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems. In the resume, we would like to ask all applicants to include their work schedule availability
Kal Tire has an opportunity for YOU:
- Paid Training - You will be part of Kal Tire's world-class training programs. No prior knowledge or experience is required, just a positive and safety-oriented attitude and willingness to learn.
- Competitive wages - Depending on experience, with career progression opportunities - ask at your interview for details!
- Safety Culture - We are as passionate about saftey as we are about delivering outstanding customer service.
How we'll help YOU grow:
- Experience - Grow and expand your work experience with great company and see first hand how Kal Tire invests in its team.
- Hands-on Learning - Actively learn in a physical & fast-paced environment where you will be applying our "make it happen" approach to service.
- Enter the Automotive Industry - This is a great entry-level role that opens the door to many future opportunities.
What YOU Bring:
- 1+ year experience in customer service, counter or inside sales role (preferred).
- Valid driver's license.
- Demonstrate understanding of the automotive or related industry and aptitude for learning product knowledge.
- Apply strong communication skills that make customers feel welcome.