SureStay Hotel

Guest Service Agent

7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won’t bore you as everyday will be a new and exciting experience! You’ll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating “I-can’t-believe-they-did-that” moments! At Canalta we are committed to honesty, hard work, amazing guest service, and high standards. You will be empowered to provide a new, unprecedented level of service – one that ranks 7 Stars. We are looking for someone who possesses a Warrior’s spirit, a servant’s heart, and a fun-loving attitude and who is up to the challenge and has a passion to continually learn to grow with our family.

Our Mission: Create “ I-can’t-believe-they-did-that” guest experiences through remarkably empowered team members.

What you are responsible for:

• Creating legendary guest experiences

• Answering telephones providing a welcoming experience

• Checking in and checking out guests

• Shift balancing

• Maintaining a clean and organized workspace

• Complete required paperwork

• Complete required training

• Teamwork

• Maintaining a safe work environment

What we offer you:

• A fun and dynamic work environment

• A competitive wage

• Group benefits including extended health care, long-term disability, life insurance, dental, optical, and prescriptions for full-time positions

• Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)

• Team member discounts at Canalta-managed hotels

• Friends & family discounts at Canalta-managed hotels

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